Discover How TeamTrace Amplified Genex’s Productivity by 72%

Faced with the lack of work transparency among dispersed workforce, tracking employee productivity, managing tasks, and maintaining accurate attendance records became a growing concern.  

But everything changed when they adopted TeamTrace. From seamless task assignments to transparent monitoring and reporting, TeamTrace became a game-changer for Genex– bringing clarity and a newfound ability to optimize operations across diverse work modes. 

Transformative Outcome with TeamTrace

Problems

Genex struggled to track which employees were logged in and what tasks they were working on across the plant, office, and remote locations.

Assigning and tracking task progress was challenging, leading to delays and unclear accountability.

Maintaining consistent and accurate attendance records across various locations was difficult, resulting in errors and miscommunication.

Managers lacked visibility into employee activity, making coordination and performance monitoring inefficient.

Solution

TeamTrace provided visibility into who logged in, what they were working on, and how long they were working—across all locations.

Tasks were assigned clearly with progress tracked in real-time, ensuring deadlines were met.

Attendance was automatically tracked, eliminating errors and ensuring a smooth workflow.

With clear insights into employee activity, TeamTrace improved coordination and boosted productivity across all teams.

The Hurdle: A Noble Mission to Serve but Fraught with, Operational Challenges

When Genex first set out on their journey, their mission was clear: to provide world-class water and wastewater management services. Their work, from Sewage Treatment Plants (STP) to Water Treatment Plants (WTP), played a pivotal role in safeguarding communities’ health and well-being. But behind this noble mission lay a growing challenge- one that had become even more prominent as the company started functioning in varied work modes.

Genex’s workforce was spread across multiple locations: water plant, office, and from home. The team, especially those working in field operations and remote environments, had little visibility into each other’s progress. Without a unified solution to track their performance and activity, transparency was a constant struggle.

For a company dedicated to providing high-quality water treatment services, transparency and accountability were critical to their success.

Why Genex Choose TeamTrace?

Genex was on the lookout for a solution that would help them overcome the operational fog they were working under. They needed a tool that could monitor remote productivity, track tasks across diverse locations, and ultimately bring clarity to their day-to-day operations. After considering various options, TeamTrace came into the picture.

TeamTrace offered real-time tracking, task management, and seamless integration into Genex’s workflows. These were the very features Genex needed to transform how they operated. With a user-friendly interface and powerful features like time tracking, productivity monitoring, and work transparency, TeamTrace promised a revolution for how Genex’s teams worked.

Onboarding: Marking a Swift Transition to Clarity

The onboarding process marked the beginning of Genex’s operational transformation. Initially, there was some apprehension. Well, this is because, new tool meant a shift in how employees and managers had worked for years. However, with TeamTrace’s dedicated support, the transition was seamless and swift.  Genex quickly integrated the platform into their workflow: 

The Miraculous Results: A 72% Boost in Productivity and Beyond

As Rahul S., Head- IT & Marketing, Genex, says: “We believe that TeamTrace has been a crucial tool in optimizing our remote work strategy.” It is evident that the impact of TeamTrace on Genex’s productivity is real:

• 72% Increase in Productivity : With real-time monitoring, employees were more focused and accountable, resulting in a remarkable 72% increase in overall productivity. With clear goals and transparent tracking, there was no room for ambiguity.
• Faster Task Completion : Project deadlines were met more consistently, with task completion times reduced by 40%. This translated to faster delivery of services to Genex’s clients, particularly in vital water and wastewater operations.
• Improved Work Efficiency : Employees working remotely or in the plant were able to stay connected with the rest of the team through real-time updates, ensuring there was no disconnect in communication.

The Timeline of Genex’s Productivity Boost with TeamTrace

Genex’s transition to TeamTrace unfolded with rapidresults that transformed their entire workflow. 

• Week 1: Seamless Onboarding and Employee Setup In just 2 days, all employees were onboarded on TeamTrace. The platform was installed and fully functional within 24 hours, with the team quickly trained and ready to use the tool.  

• Week 1.5: Full Integration of Task Management and Attendance Systems Genex had successfully integrated task management and attendance systems in 1.5 weeks. Attendance tracking became automated, eliminating errors and saving time on administrative tasks.  

• 1st Month: Noticeable Improvement in Productivity and Task Tracking Within 1 month, Genex experienced a significant boost in productivity. Task management became more efficient, with deadlines consistently met, and task completion rates improving.  

• 3rd  Month: Major Enhancements in Remote Work Management With TeamTrace’s comprehensive monitoring, Genex saw improved task completion rates and reduced attendance errors. The remote workforce was now better managed, leading to higher productivity and more streamlined collaboration across locations. 

The Timeline of Genex’s Productivity Boost with TeamTrace

As Rahul S., Head- IT & Marketing, Genex, says: “We believe that TeamTrace has been a crucial tool in optimizing our remote work strategy.” It is evident that the impact of TeamTrace on Genex’s productivity is real: